Privacy Policy

Notes

Us, our and we refers to XDnet.co.uk and/or the XDnet support staff. You, User(s), Clients or Customer(s) refers to any person who uses our website, products and services.

Introduction

We understand that your privacy is important, we know when you provide us with you details you expect us to act responsibly with your information - This policy sets out how we do this.

In submitting personal data manually or electronically to this website, via support ticket, email or any other means of communication, you provide consent that all information you submit may be processed in accordance with this policy.

What personal data does XDnet collect?

XDnet uses some analytics technologies such as Google Analytics and some cookies which enable us to understand how our users find the website, and how they use it. We use this information to help us improve the site and make it easier to find and use.

When you create an account with XDnet, we will collect your contact information, which includes name, address, phone number, email, as well as payment information.

XDnet will use your email address to send invoices and support information as well as promotional literature. We may contact you via post or phone in certain circumstances.

Protecting your privacy

We make every reasonable security measure to ensure your data is not at risk, we do not store ANY credit/debit card information and all payments are processed via PayPal, a highly trusted company in virtual payments.

We will never pass on any of your details to third parties or use your personal data for marketing purposes without your prior consent.

XDnet does not have control over external websites, there-fore should we choose to link to external websites this privacy policy does not apply.

Cookies

XDnet may be used to authenticate logins, store information on order forms or domain purchases. Cookies are not used to track identifiable information and are only accessible to XDnet.co.uk - note if you have cookies disabled you may not be able to make transactions or use some of XDnet's website or services which rely on cookies.

As with the large majority of websites XDnet implements statistical software to help us better optimise our website, we use Google Analytics as well as in house tracking and other statistical software. No personally identifiable information is collected and this will not affect your privacy in any way.

Keeping your data up-to-date

It is vital that your information is correct so we can provide the best possible support and service to clients. You can easily update your information via the client panel and by contacting support.